Last updated October 2026
Privacy policy
Who we are
Wirral Drain Unblockers Ltd (company no. 17016415), Office A, Uveco Business Centre, Dock Rd, Birkenhead, CH41 1FD. Contact: stewart@wirraldrainunblockers.co.uk.
What we collect
When you use our enquiry form we collect your name, postcode, the type of problem and, if you give it, your email address. When you message us on WhatsApp, we also receive your phone number and anything you send. If you phone or email us, we keep the details you give us.
Why we use it
Only to respond to your enquiry, quote for and carry out the work, and invoice you. If you give your email address, we send one confirmation email. Our lawful basis is taking steps at your request before entering a contract, and performing that contract.
Who we share it with
We do not sell your data. Enquiries are emailed to us through our website host (IONOS). WhatsApp messages are handled by WhatsApp (Meta), under WhatsApp's own privacy policy. Our accountants see job and invoice records. We keep job and invoice records for 6 years to meet tax rules; enquiries that don't go ahead are deleted within 12 months.
Fonts
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Your rights
You can ask to see, correct or delete the personal data we hold about you by emailing us. If you are unhappy with how we handle your data you can complain to the Information Commissioner's Office at ico.org.uk.